Shipping & Delivery Policy
Chase Infinity NYC Corp
Effective Date: December 31, 2019
This Shipping & Delivery Policy explains how orders are processed, delivered, and (when applicable) installed. We aim to provide clear expectations and dependable service for every customer.
1) Service Area & Delivery Methods
- Local Service (New York): Many systems may be delivered and installed directly by our team, when applicable.
- Shipping: Certain items may be shipped to the customer’s provided address, depending on product type and service availability.
2) Order Processing & Delivery Timelines
Processing Time
1–3 business days
Estimated Delivery
3–7 business days
Delivery estimates begin once the order has been processed. Timeframes may vary based on product availability, destination, and carrier operations.
3) Shipping Fees
Shipping fees (if applicable) are calculated and displayed at checkout before you complete your purchase.
4) Delivery Delays
Carrier delays may occur due to weather conditions, holidays, service interruptions, or other unforeseen events. We appreciate your patience and will assist with tracking and updates whenever possible.
Important Note
Please ensure your delivery address and contact phone number are accurate to avoid preventable delays.
5) Contact
If you have questions about shipping, delivery, or scheduling, contact us:
Email
support@chaseinfinitynyc.com
© Chase Infinity NYC Corp. All Rights Reserved.