TERMS AND CONDITIONS

Terms & Conditions

Professional terms designed for clarity, customer protection, and financial compliance.

Effective Date: December 31, 2019

Company: Chase Infinity NYC Corp  |  Service Hours: Monday – Sunday, 10:00 AM – 9:00 PM (EST)


Company Snapshot (Verification)
Legal Name: Chase Infinity NYC Corp
Location: New York, United States
Email: INFO@chaseinfinitynyc.com  |  Support: support@chaseinfinitynyc.com
Phone: (347) 327-5385
Policies: Refunds & Returns  •  Privacy Policy  •  Warranty  •  Financing Disclosures
Bank-Ready Notice: Chase Infinity NYC Corp maintains written policies for payments, refunds, privacy, warranty, and financing disclosures to support transparent consumer transactions.

1 Acceptance of Terms

By accessing this website, requesting services, or purchasing products from Chase Infinity NYC Corp, you agree to these Terms & Conditions and all applicable policies referenced on this site.

2 Products & Services

We provide water purification products and related services, which may include in-home assessments, product recommendations, and professional installation (when applicable). Product availability, system configuration, and results may vary based on site conditions and local water quality.

3 Orders, Payments & Price Changes

  • All orders are subject to acceptance and availability.
  • Prices and promotions may change at any time without notice (except where prohibited by law).
  • Payments are processed securely through third-party payment processors. We do not store full payment card details.
Chargebacks & Fraud Prevention: We may request verification (e.g., matching billing information, confirmation calls, signed delivery/installation acknowledgements) to protect customers and reduce unauthorized transactions.

4 Scheduling & Installation

Installation and service appointments depend on availability, site conditions, and safe access. Customers must provide safe, reasonable access to the installation location and disclose relevant site information (e.g., plumbing access, shut-off valves, water pressure concerns) prior to service.

5 Customer Responsibilities

  • Provide accurate information during checkout and scheduling.
  • Follow product instructions and maintenance schedules.
  • Do not modify products or installations without authorization.

6 Performance Disclaimers

Product performance and results may vary based on local water quality, plumbing conditions, system configuration, maintenance, and filter replacement schedules. No guarantee is made that any system will address every possible contaminant or condition.

7 Warranty, Returns & Cancellations

Warranty coverage, return eligibility, and cancellation rights are governed by the written policies on this website and any signed invoice/installation agreement. For details, refer to:

No Contradictions: Where multiple policies could apply, the most specific written policy and any signed agreement for the transaction control, subject to applicable law.

8 Financing (If Offered)

If financing options are offered, eligibility and approvals are determined by the lender. Financing terms, disclosures, and any applicable right-to-cancel information will be provided as required by law and lender policies.

9 Limitation of Liability

To the maximum extent permitted by law, Chase Infinity NYC Corp is not liable for indirect, incidental, or consequential damages. Our total liability for any claim related to a product or service is limited to the amount paid for the product or service at issue, except where prohibited by law.

10 Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

11 Contact

Questions about these Terms? Email: support@chaseinfinitynyc.com or INFO@chaseinfinitynyc.com.

For faster service: include your full name, phone number, order/invoice number, and installation/delivery address.

© 2019–2026 Chase Infinity NYC Corp — Terms & Conditions